landscape
Navigation Guide I am ready to go!
caret

How can we help?

Launchyour business Growyour business

Privacy Policy

This document was last updated December 13, 2013

Solar Universe, Inc. respects the privacy of its users and has created this Privacy Policy to display its commitment to protecting your privacy. This Privacy Policy is intended to explain how we use the information we collect and detail how that information is protected. This Privacy Policy applies to all users of http://www.SolarUniverse.com (also referred to as the website) and does not apply to any other website or offline point of contact between Solar Universe, Inc. and consumers. The use of our website indicates your acceptance of all that is detailed in this privacy notice.

Should you wish to contact us for additional information or questions regarding the Privacy Policy, please feel free to call us toll free at (866) 6-SOLAR-9 or send an email to Help@SolarUniverse.com

Information Collection, Use, And Disclosure

Solar Universe, Inc. may collect both personal and non-personal Information through user interaction with the website. An explanation of each type of data that is collected through the website is provided below:

Third Parties

Solar Universe, Inc., and its affiliates, are not responsible for the privacy policies or practices of third parties or third party websites. Solar Universe, Inc. may contain links to third-party Internet websites, which are not owned or operated by Solar Universe, Inc. We provide such links only as a convenience, and the inclusion of a link on the Website does not imply endorsement of the linked website by Solar Universe, Inc. If you provide any Personal Information through any such third-party website, the Personal Information you provide will be collected by, and controlled by the privacy policy of, that third party. Solar Universe is not responsible for the privacy practices or the content of such third-party websites, including such websites' use of any Personal Information that you provide to them. We recommend that you review the privacy policies of those websites before providing them with your Personal Information.

In some cases, access to certain products and services may require the provision of personal information to a third party. The third party's use of such information is governed by that party's privacy policy. Solar Universe may disclose relevant information about our customers to our contractors in order for them to provide specific services for Solar Universe. Solar Universe contractors are bound to keep all personal information they process confidential.

Finally, Solar Universe may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on Solar Universe; (d) protect and defend the rights or property of Solar Universe; or (e) act in urgent circumstances to protect the personal safety of users of Solar Universe products or the public at large.

Security

Solar Universe employs technical precautions and organizational care to prevent the loss, misuse or alteration of your personal information. To ensure security and care of personal information you provide to us, Solar Universe attempts to take utmost care and security to ensure your privacy, as outlined in this notice.

Electronic transactions entered into via the website will be protected by encryption technology and, additionally, all personal information you provide to us is stored on secure password and firewall-protected servers. Solar Universe is committed to protecting your personal information.

The following controls are used by Solar Universe to protect your personal information:

Communication Opt-Out Policy Or Information Correction

Should you choose to no longer receive future communications from us, or should you wish to simply correct information submitted to Solar Universe, you can contact the company via telephone or email as referenced below.

Solar Universe may be required to contact you in the event of a change in the Website's Terms of Service and/or this Privacy Policy, or to notify you of other administrative matters in connection with the Website (e.g., contacting you to facilitate, complete or confirm a transaction). Because this information may be important to your use of the Website, you may not have the option to opt out of receiving such communications.

Age Restrictions

The Website is not intended for the use by individuals under the age of thirteen (13) and we do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Website. If Solar Universe, Inc. determines that it has collected personal information of children under the age of 13, Solar Universe, Inc. will immediately delete such information. We encourage parents and guardians to monitor their child's use of our website to ensure they are not providing Personal Information.

Solar Universe may be required to contact you in the event of a change in the Website's Terms of Service and/or this Privacy Policy, or to notify you of other administrative matters in connection with the Website (e.g., contacting you to facilitate, complete or confirm a transaction). Because this information may be important to your use of the Website, you may not have the option to opt out of receiving such communications.

Contact Solar Universe

Should you have any questions or wish to opt-out of receiving future communications from Solar Universe, please contact one of our customer service representatives at (866) 6-SOLAR-9 (Monday-Friday, 8am-5 PM Pacific Time)or email Help@SolarUniverse.com

You may also contact our corporate headquarters by writing to:

1152 Stealth Street Livermore, CA 94551